Initial Consultation
24-48 Hours
The process begins with an initial consultation where we discuss the specific needs, goals, and challenges of your behavioral health organization.
We gather information about your current revenue cycle management processes, billing practices, compliance requirements, and areas for improvement.
We will sign a BAA or NDA to ensure that HIPAA is kept in check while discussing the potential for services.
Needs Assessement
One week
Our team conducts a thorough needs assessment to identify gaps, opportunities, and potential areas of focus for our services.
We analyze your existing systems, workflows, documentation practices, and revenue cycle performance metrics to gain a comprehensive understanding of your organization's needs.
Customized Proposal
Delivered immediately following the Needs Assessment
Based on the needs assessment and consultation, we develop a customized proposal outlining the services, solutions, and strategies that will address your organization's specific requirements.
The proposal includes details such as scope of services, timeline, pricing structure, and expected outcomes.
Onboarding Process
Organization specific, typically 30 days
Once the proposal is accepted, we initiate the onboarding process, which involves gathering necessary documentation, establishing communication channels, and setting up access to relevant systems and tools.
Our team collaborates closely with your staff to ensure a smooth transition and effective integration of our services into your operations.
We implement the agreed-upon services, such as revenue cycle management, denial management, authorizations, contracting, credentialing, or utilization review, based on the customized proposal.
We provide comprehensive training and support to your team to ensure they are well-equipped to utilize our services effectively and maximize results.
Ongoing Support
We provide ongoing support, monitoring, and regular performance reviews to track progress, identify opportunities for improvement, and address any challenges that arise.
Our team remains accessible and responsive to your needs, providing proactive updates, transparent communication, and actionable insights to drive continuous improvement.
Periodically, we conduct reviews and assessments to evaluate the effectiveness of our services, measure key performance indicators (KPIs), and identify opportunities for optimization.
We work collaboratively with your organization to implement recommendations, refine strategies, and ensure that you are achieving your desired outcomes.